Health Workforce Innovations in Response to the COVID Pandemic
Canadian Cancer Society provides virtual support during the COVID-19 pandemic to the one million people impacted by cancer
Currently, more than one million people in the country are living with and beyond cancer. People with cancer
could have compromised immune systems and may be at a greater risk of more serious outcomes if they
contract COVID-19. Those in treatment may also be navigating disruptions in their care plan or miss the social
support from loved ones.
There is a need to reduce exposure of patients and providers during the pandemic and maintain continuity of
care even if services can't be offered in person for everyone.
The Canadian Cancer Society (CCS) is dedicated to supporting one of the most vulnerable populations, people
with cancer, by embracing a virtual model of care.
CCS’s online and telephone support programs are critical to help people facing cancer and their caregivers
reduce anxiety and manage feelings of isolation. These resources will alleviate strain on the publicly available
information phone lines that are facing long wait times and an increase in demand due to COVID-19.
Since the outbreak began, there has been significant demand for CCS’s live chat services, toll-free helpline and
online peer support community, cancerconnection.ca, which is moderated by CCS staff to ensure no question
goes unanswered. These programs help people find community and connection from the comfort and safety
of their own home.
Community Health Workers
Medical Imaging Workers
Mental Health Workers
Nurses - Licensed Practical
Nurses - Registered
Physicians - Emergency
Physicians - Intensive Care
Physicians - Primary/Family
Physicians - Specialists
Public Health Workers
Other Health Care Workers
The Canadian Cancer Society (CCS) is the only national charity that supports Canadians with all cancers in
communities across the country. No other organization does what we do; we are the voice for Canadians who
care about cancer. We fund groundbreaking research, provide a support system for all those affected by
cancer and shape health policies to prevent cancer and support those living with the disease.